Our Programmes
Training & Development
We provide corporate training courses to help upgrade both practical and interpersonal skills of employees, ensuring a smooth flow of day-to-day operations to maximise productivity and efficiency.
Professional Image & Branding
Image development is an essential business skill that can improve an employee’s effectiveness, productivity and satisfaction, as well as the company’s bottom line. In a world where quick judgements are made within the first few seconds of meeting, personal grooming and business etiquette are vital in leaving a good impression. From following the appropriate dress codes down to cultivating graceful mannerisms, the ability to present oneself professionally can improve credibility and this, in turn, sets the climate for success.
Workshops offered include:
- Business Etiquette
- Professional Business Image
- Professional and Personal Branding
Business Communication Skills
Everyday, we come in contact with a variety of people in the workplace: employees, peers, supervisors, customers and vendors. In each of these interactions, we walk away with an opinion about the encounter. Whether your encounters are considered as successes or failures depend in part on the strength of your communication skills.
Many employees and management staff take their interpersonal skills, or lack thereof, for granted as they go through their daily workplace routines. Also commonly overlooked is the significance of communicating effectively over the phone. It is integral to the company’s image that phone calls are handled with a level of professionalism as poor responses may adversely affect relationships within the company and externally, with customers.
Hence, our communication skills workshops are developed to provide you with the tools for developing, refining, and building your interpersonal skills.
Workshops offered include:
- Conflict Management and Communication Skills in the Workplace
- Effective Telephone skills
Sales & Marketing Strategy
As more companies and brands emerge in the marketplace, customers are bombarded with an abundance of choice. To strengthen an organisation’s place in the mind- and heart-spaces of audiences, it is imperative that their wants and needs are being understood. An effectively designed sales and marketing strategy can significantly help to increase lead generation and qualification.
With this in mind, our programmes will train participants on how to accurately assess customer needs and develop fruitful, long-standing customer relations through the right sales techniques.
Workshops offered include:
- Sales & Marketing
- Consultative Selling
Other Training Programmes
Leadership Skills
The Elevated Leadership Programme: Creating Tomorrow’s Leaders
Leadership is the art of motivating people to move together toward a goal they are not yet able to see. The Elevated Leadership Programme will show you how tomorrow’s leaders can be passionate, experimental, wise, and forward-looking.
This programme will teach you how to:
- Create a reliable, robust and attractive vision of the future that people will respect and believe in
- Clearly communicate this vision so that people will want to work to the best of their abilities
- Grow your self-confidence to be a leader who inspires confidence in others
- Build a strong, flexible and highly effective team
- Enjoy mutually rewarding, cooperative working relationships with team members and create a vibrant and energizing atmosphere
- Inspire and motivate team members
The Elevated Leadership Programme can be customised to serve business organizations and academic institutions who want to develop their staff and students in preparation for leadership roles.
Team Building
The Elevated Workforce: Building Effective Teams
Effective teamwork involves harnessing the creativity and skills of the people in a team so that everyone can enjoy the work at hand and achieve the desired results.
Our course is designed to assist organisations to develop:
- Strong leadership styles
- An effective project team culture
- Skills to deal with diversity
- Skills to overcome communication challenges in order to inspire excellent team performance and deliver results.
The Elevated Workforce Programme can be customised to your organizational needs.
We also conduct workshops on:
- Enhancing Creativity
- Problem Solving and Decision Making Skills
- Empowering Employees
Motivation & Goal Setting
A major function of leaders is to motivate other individuals and groups. Some may adopt more destructive approaches like using fear and intimidation which are only effective in the short-term. More constructive approaches involve effective delegation, coaching, and influencing. These approaches can be very effective in motivating others for the long haul.
Our motivation workshops help people to:
- Achieve set goals
- Gain a clearer perspective on company’s vision
- Embrace change
- Build self-esteem
- Manage their own development and help others with theirs.
Our Motivation Training Programmes include workshops on:
- Influencing and Persuading Skills
- How To Add Value To Work
- Retaining The Best In Your Organization
- The Energised Workforce
- Enhancing Performance Through Effective Supervision
Managing Stress In The Workplace
This workshop focuses on helping individuals and organisations resolve the core causes of stress in the workplace. Employees learn how to handle demands, improve their work relationships, gain skills to handle personal stressors, develop healthy coping mechanisms, and find satisfaction in their personal life. Organisations will receive a plan on how to reinforce a healthier workforce.
A personalised assessment tool is used to help individuals see the root causes of their stress, and provides problem solving tools to help them conquer tension, hassles, and inappropriate workplace behaviours.
Our programme aims to achieve the following objectives:
- To recognise stressors in the workplace and to reduce their effects
- To build self confidence and self esteem to face the future with positive expectations
- To help participants assess their own belief systems and reshape those that are negative and destructive
- To resolve conflict with win-win results and develop an individual stress management programme
Business Writing
The need for dynamic writing abilities is even greater than ever as information flows faster and faster. This means that the average employee in an organisation is inundated with requests and must respond promptly. Moreover, it is important that your business produces emails, business letters, and full-length analytical reports that showcase your level of professionalism.
Making use of actual written samples from your organisation, our series of Business Writing workshops target specific areas of concern for specific staff to help you produce good business writers who are focused, concise, accurate and compelling in their writing.
Our customised approach guarantees an improvement in written communication skills which will enhance your productivity, success and job satisfaction.
We offer the following writing services:
- The Dynamic Business Writer
- Effective Business Writing for Executives and Management
- Business Writing For Administrative Staff
- Business Writing for Secretaries
- Writing Effective Letters, Emails and Reports
- Responding To Customer Complaints
- Effective Feedback Skills
- The Creative Business Writer
- Writing A Dynamite Resume
Creating Writing Templates
To further add value to your organisation, we can help to update and refine your existing writing templates as well as present a new set of writing templates for letters, emails and reports.
Certified To Administer Psychological & Behavioural Assessments
- Myers-Briggs Type Indicator (MBTI®) Accredited, APP
- Strong Interest Inventory Accredited (®), APP
- DISC Personality Profiling
- Behavioural Coaching
Start Elevating Your Organisation
Learn how we can help transform your organisation with a bespoke solution